And, it’s the reason we are transforming conveyancing. For too long, in an Australian context, conveyancing lacked transparency and could be confusing and difficult to understand. Mistakes were common which were often costly and stressful and customer service was rarely a part of the equation.
In a similar vein, Effi (short for efficiency) was founded in 2020 to help improve the mortgage broking industry. As Effi’s Founder and CEO Mandeep Sodhi argues,
‘...while mortgage brokers remain the most preferred channel to get a home loan in Australia... the absence of (a) single, unified platform for managing client opportunities speaks volumes of why the ‘broken model’ for mortgage broking in Australia needs to change.’
Effi is a platform that brokers love to use as it helps them expertly manage borrower relationships and streamlines their day-to-day workflow – and of course, it simultaneously helps the customer experience and that’s a winning combination.
Today, we’re thrilled to announce this partnership with Effi, an end-to-end platform powered by artificial intelligence (AI) that streamlines and helps mortgage brokers leverage data to provide better solutions for their customers.
And when it comes to customer service, Effi doesn’t miss a beat. It has a higher-level customer support system than any other platform available. It delivers amazing follow-up and follow-through – every time.
At both Settle Easy and Effi, customers get the service and response level they want and need because of the combination of user-friendly technology and the customer-centric people that sit behind that technology.
For Settle Easy, this partnership establishes a clear path to successful expansion into NSW in early 2021 – from there, we set our sights nationally.
‘We know that combining smart technology with a strong customer service focus is what our customers want – they’ve told us. This partnership feels like such a good fit and we look forward to bringing Settle Easy to even more people via this exciting new partnership with Effi.’ - Settle Easy CEO, Sam Almaliki
‘We like working with innovative businesses that solve common problems. At the front end, we help brokers reduce the amount of administration they have to do and find the best mortgage solutions possible for their customers. At the back end, Settle Easy takes the pain out of the conveyancing process. For us, partnering with Settle Easy is a win-win.’ - Effi Founder & CEO, Mandeep Sodhi