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Urgent repairs

Urgent & Non-Urgent Repairs

<p data-block-key="0ghox"><b>The Residential Tenancies Act 1997 distinguishes between urgent and non-urgent repairs.</b></p><p data-block-key="97dcg">Please always contact us to notify us even if it’s an urgent repair so that we can keep your landlord informed. If there’s any life-threatening issue, please call Triple Zero (<b>000)</b> and notify us afterwards as soon as possible. </p>

The full list of Urgent Repairs is set out below:

- burst water service
- blocked or broken toilet system
- serious roof leak
- gas leak
- dangerous electrical fault
- flooding or serious flood damage
- serious storm or fire damage
- failure or breakdown of any essential service or appliance provided by a landlord or agent for hot water, water, cooking, heating, or laundering.  (Air-conditioning is not an urgent repair).
- failure or breakdown of the gas, electricity or water supply
- any fault or damage in the premises that makes the premises unsafe or insecure
- an appliance, fitting or fixture that is not working properly and causes a substantial amount of water to be wasted.
- a serious fault in a lift or staircase.

Non-Urgent Repairs

For Non-Urgent Repairs, you must notify your property manager in writing via email, advising of required maintenance/repairs, and it will be attended on the next business day. You must provide access for any maintenance/repairs.

Please note: You will be responsible for any/all costs incurred if non-urgent works are carried out at your property without consent. After-hours and public holidays will also incur higher than usual costs.

Contact details for Barry Plant Bayside tradespeople

<p data-block-key="0ghox"><b>Electrician</b></p><p data-block-key="fsevn">Elliott Electricals <a href="tel:0419 341 475">0419 341 475</a> (Mark)</p><p data-block-key="ffm9g"></p><p data-block-key="d6ga7"><b>Plumber</b></p><p data-block-key="95tga">Pacific Plumbing <a href="tel:0425 779 790">0425 779 790</a> (Peter)</p><p data-block-key="62ji3"></p><p data-block-key="cvra4"><b>Glass</b></p><p data-block-key="52chd">Michael&#x27;s Magic Glass <a href="tel:0425 707 165">0425 707 165</a> (Michael)</p><p data-block-key="5bpqi"></p><p data-block-key="dhpil"><b>Locksmith</b></p><p data-block-key="6i89h">Peter Gill - <a href="tel:0417 558 614">0417 558 614</a></p><p data-block-key="a1gsj"><i>[Please note: If your property is on a registered key system, a specific locksmith may be required.</i> <i>Details can usually be found on your lock, key or property manual]</i></p><p data-block-key="eho8c"></p><p data-block-key="27b63"><b>Power Outages</b></p><p data-block-key="3cfdd">Citipower <a href="tel:13 12 80">13 12 80</a></p><p data-block-key="bofqj">Powercor <a href="tel:13 24 12">13 24 12</a></p><p data-block-key="604sp">SP AusNet <a href="tel:13 17 99">13 17 99</a></p><p data-block-key="b2ssk">Jemena <a href="tel:13 16 26">13 16 26</a></p><p data-block-key="4jua6"></p><p data-block-key="57r28"><b>Flooding, earthquake or storm damage assistance</b></p><p data-block-key="449fa">Please call the<b> SES</b> on <a href="tel:132 500">132 500</a>.</p><p data-block-key="a4sad"></p><p data-block-key="9nlan">Please note: Barry Plant offices are independently owned and operated.</p><p data-block-key="1vq0r">These suppliers apply to the Bayside Group of offices including Dingley Village, Chelsea, Mentone-Cheltenham &amp; Mordialloc. If you are renting a property through another Barry Plant office, please liaise with them directly for their Urgent Repairs contacts.</p>