Urgent & Non-Urgent Repairs

<h2 data-block-key="0ghox">The Residential Tenancies Act 1997 distinguishes between urgent and non-urgent repairs.</h2><h4 data-block-key="5ti5e">Please always contact us to notify us, even if it’s an urgent repair so that we can keep your residential rental provider informed. If there’s any life-threatening issue, please call Triple Zero (<b>000)</b> and notify us afterwards as soon as possible. The full list of <b>Urgent Repairs</b> is set out below:</h4><ul><li data-block-key="72pjf">burst water service</li><li data-block-key="dlr73">blocked or broken toilet system</li><li data-block-key="4f1it">serious roof leak</li><li data-block-key="32bff">gas leak</li><li data-block-key="cl0gp">dangerous electrical fault</li><li data-block-key="8s6bm">flooding or serious flood damage</li><li data-block-key="b18lh">serious storm or fire damage</li><li data-block-key="dvnqj">failure or breakdown of any essential service or appliance provided by a landlord or agent for hot water, water, cooking, heating, or laundering.  (Air-conditioning is not an urgent repair).</li><li data-block-key="29g70">failure or breakdown of the gas, electricity or water supply</li><li data-block-key="bae6o">any fault or damage in the premises that makes the premises unsafe or insecure</li><li data-block-key="819fu">an appliance, fitting or fixture that is not working properly and causes a substantial amount of water to be wasted.</li><li data-block-key="aocmf">a serious fault in a lift or staircase.  </li></ul><h4 data-block-key="8b4qv">See <a href="https://www.consumer.vic.gov.au/urgentrepairs#urgent-repairs-in-rental-properties">https://www.consumer.vic.gov.au/urgentrepairs#urgent-repairs-in-rental-properties</a> for details.</h4><h4 data-block-key="2lvs0">Instructions for Barry Plant Bayside renters/tenants (Barry Plant Chelsea, Barry Plant Dingley Village, Barry Plant Mentone - Cheltenham & Barry Plant Mordialloc)</h4><h4 data-block-key="8gkhu">For <b>Non-Urgent Repairs</b>, you must notify your property manager in writing via email, advising of required maintenance/repairs, and it will be attended on the next business day. You must provide access for any maintenance/repairs.</h4><h4 data-block-key="48ail">Please note: You will be responsible for any/all costs incurred if non-urgent works are carried out at your property without consent. After-hours and public holidays will also incur higher than usual costs.<br/><br/>FOR ANY URGENT OR NON URGENT MAINTENANCE CONTACT OUR OFFICE DIRECTLY.</h4>