Local to the area, Phong believes that the quality of service must be as important as the delivery of a great result.
He understands that real estate is not just about bricks and mortar but more so, helping people achieve their real estate goals. Whether it is moving from one house to another, or enlarging a client’s value on return on investment, through his strategic real estate advice, Phong has established himself as an award-winning agent, a strong negotiator and a real estate advisor. He continues to find ways to hone in on and grow his skills so that his clients can enjoy the benefits he brings to them and at the same time experience the best!
Before his career in real estate, Phong worked for a large-scale organisation and prominent call centre located in Melbourne CBD for 6 years. Here he gained quality skills, knowledge and experience from working in many areas such as customer service, sales, support and management and completed two nationally recognised certificates – Frontline Management and Customer Contact and achieved many other awards.
Phong enjoys working closely with people of all walks of life, different nationalities and age groups. He is easy to get along with and has a very good sense of humour but most importantly, with any tasks that are given to him, he puts in 110% so that his clients can always be confident that he can get the job done efficiently, effectively and with excellence.
In Phong’s spare time, he enjoys playing poker, and chess, grabbing a coffee with friends and spending time with his family.