Chat with us, powered by LiveChat

Maintenance Trouble Shooting Guide

In the event of a maintenance issue, please attempt to locate and resolve the fault using the troubleshooting tips below.

<p data-block-key="hkzez">If you are unable to fix the problem, report the maintenance issue via our online <a href="https://www.reheroes.ai/aft/?rh-chat-window-start-state=1&amp;ref=ae"><b><i>maintenance request</i></b></a> form by including a detailed description and any relevant photos or videos.</p><p data-block-key="8fnrv">For urgent matters, contact our office at <a href="tel:8710 0000">8710 0000</a> after submitting the maintenance request online.</p><p data-block-key="7vcaq">Please be aware that failure to follow the troubleshooting tips may result in trades call-out fees being charged to you. Do not attempt to fix anything that could cause injury. We will not be liable for any injuries resulting from such actions.</p>

I HAVE NO HOT WATER

I HAVE NO WATER AT ALL

I HAVE A BURST PIPE / LEAK / BLOCKAGE

I HAVE NO ELECTRICITY

I HAVE NO GAS

I HAVE A GAS LEAK

AN APPLIANCE IS NOT WORKING

I HAVE LOCKED MYSELF OUT OR LOST MY KEYS

I HAVE A WATER LEAK FROM MY CEILING

THE LIGHTS IN MY RENTAL PROPERTY ARE NOT WORKING

MY SHOWER / SINKS IS BLOCKED

MY GARAGE REMOTE / DOOR IS NOT WORKING

I HAVE BEEN BROKEN INTO