Olivia first joined Barry Plant Corporate Office in November 2014, where she efficiently managed our bustling front desk operations, setting a high standard for service and professionalism. Recognising her exceptional skills and dedication, she transitioned into a Training and Customer Service role, promptly and impartially resolving client and franchisee inquiries while fostering a positive and responsive service environment.
Today, as a Franchise Administration Officer within our Operations Team, Olivia plays a vital role in maintaining franchise records, managing key documentation, and supporting the implementation of operational processes across the network. Her attention to detail, organisational excellence, and comprehensive understanding of operational frameworks make her an invaluable asset to the team.